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NY Connects

The purpose of the NY Connects program is to provide consistent, comprehensive, locally based information and assistance, on long term services and supports (LTSS) to individuals, caregivers and families, to help them make informed choices and give assistance in accessing such services and supports, regardless of age or finances (public benefit programs or private pay). 

Our goal is to help individuals remain in their homes as long as possible. NY Connects serves older individuals and individuals with disabilities of all ages. We can help you link to long term care services and supports, such as home care, transportation and meals. Call us at PH#1-866-805-3931 or the 711 Relay Service

Person Centered Assistance/Options Counseling

Options Counseling is an interactive, person-centered process whereby individuals are supported in making informed long-term support decisions based on their preferences, strengths, values, abilities and resources. It includes exploring options, assisting with accessing supports/services, following-up with the individual, and may result in the development of an action plan.

Long Term Care Council

NY Connects is the first program of its kind to initiate long term services and supports reform through the creation of Local Long Term Care Councils. Long Term Care Councils in each participating county are made up of consumers, caregivers, providers, advocates, government representatives (AAA Directors, DSS Commissioners), and key stakeholders who come together to analyze the local long term services and supports system, identify gaps, duplication and barriers in the system and make recommendations for improvements. The Councils use their findings to work toward a system that is more streamlined, efficient, and responsive - a system that helps consumers remain at home and in the community.

In an effort to maximize collaboration in the area, Warren/Hamilton Counties Office for the Aging and Washington County Office for the Aging and Disabilities Resource Center have joined together to form the Long Term Care Council (LTCC). 

The collaborating partners in this project represent a wide range of long term care service providers in Washington, Warren and Hamilton Counties. The LTCC meets quarterly with all its members, while the core agencies will meet monthly. If you would like to become a part of the Long Term Care Council or be added to our email list, please send an email to:

Long Term Care Council Meetings

March 30, 2023 – Warren County Municipal Center & Virtual

June 8, 2023 – Hamilton County Public Health & Virtual

September 28, 2023 – Washington County Municipal Center & Virtual

December 14, 2023 – To be Determined.


Public Education

The NY Connects Coordinator works in collaboration with the WHCOFA to schedule numerous public education and outreach sessions throughout Warren and Hamilton Counties.

View NY Connects Brochure 
View NY Connects Long Term Care Council 

NY Connects Resource Directory -

NYS NY Connects Webpage -

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