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Transportation Procedures

Warren County Veterans’ Services Transportation Program 

EFFECTIVE January 1, 2026

 

Listed below are procedures and tips to make your trip as enjoyable and timely as possible.

 

  • We transport Veterans to/from the VAMC in Albany, NY Monday-Wednesday-Friday except for federal holidays.

     
  • These trips MUST be pre-scheduled, please call ahead to reserve a seat. 

     

  • Walk-on service is allowed BUT the only pick-up location for walk-on service is at our office and is not a guarantee of daily transportation service.  The ONLY guarantee is to pre-schedule your ride.

     

  • If it is your first time riding our transportation we request a discharge paper be on file with our office. (DD Form 214, WD AGO 53-55 or an equivalent discharge).

     
  • There are two pickup locations.  Please be at your pre-scheduled location by 8am:
    • In front of the Human Services Building (across the parking lot from Warren County DMV).
    • VFW Post 6196 at 32 Luzerne Rd Queensbury (corner of Richardson St and Luzerne Rd).

       
  • We accept transportation requests up to a year in advance. As soon as you know about an appointment please call us at 518-761-6342 with the following information:

Your name

Last four of social

Date of appointment(s)

Pickup location

Time of latest appointment

ERA served

 

  • We can accommodate your appointments at the VAMC between 9:30am – 2pm.  Appointments past 2pm must be pre-approved by the Warren County Veterans Director.

     

  • You must be able to get on and off the van without assistance.

     
  • A passenger/caregiver may accompany you provided there is room on the van. All passengers MUST be over the age of 18 years old to ride!!!
     
  • Please be courteous to other veterans and notify us of any cancellations ASAP.

     
  • Once you are finished with your appointment, check-in with the driver.  It is best if you bring a cell phone with you so you can be in contact with the driver if need be.

     
  • Van leaves when the last appointment is finished. Every attempt is made to depart no later than 3pm.  Please assist the driver and watch out for each other.

     
  • If you know your next appointment the driver can write it down on the passenger sheet.  If you don’t know your next appointment please call the office at 518-761-6342. DO NOT contact the driver directly to schedule appointments.

     
  • Transportation cancellations (i.e. weather) will be announced on WCKM 98.5 FM (as early as 6:30am) and posted on the Warren County Veterans’ Services Facebook page.